Immigration

How to prepare for a refugee hearing in Canada

Caleesis TeleshFounder & Principal Lawyer
March 3, 20253 min readUpdated July 31, 2026
A passport and boarding passes on a desk beside a globe and a world map

Your hearing before the Refugee Protection Division (RPD) of the Immigration and Refugee Board is usually your one chance to tell your story to the person deciding your claim. Most hearings are won or lost weeks earlier, in the Basis of Claim form and the evidence filed ahead of time. Here is how the hearing works and how to prepare for it.

Know what the Board is deciding

The member hearing your case decides two things: whether your account is credible, and whether it fits the legal definition of a Convention refugee or a person in need of protection. That means persecution tied to your race, religion, nationality, political opinion, or membership in a particular social group, or a personal risk to your life or of torture in your home country. Sympathy is not the test. The facts have to meet the definition, and your job at the hearing is to show how they do.

Your Basis of Claim form is the foundation

Everything you say at the hearing gets measured against your Basis of Claim (BOC) form. The filing deadlines are strict, and inconsistency between the form and your testimony is the most common way claims fail on credibility. Reread it well before the hearing. If something is wrong, incomplete, or missing, amend it in advance. Correcting it for the first time under questioning does far more damage than a properly filed amendment.

Gather your evidence

Documents that corroborate your story carry real weight. Collect:

  • Identity documents: passport, national ID card, birth certificate
  • Police reports, medical records, or photographs documenting what happened to you
  • Letters or sworn statements from people who witnessed events or know your situation
  • Country condition evidence specific to your claim, beyond the Board's own National Documentation Package for your country

The RPD Rules require you to disclose your documents ahead of the hearing, generally at least ten days before, and anything not in English or French needs a translation with a translator's declaration. Evidence filed late can be refused. Start collecting early, because records from abroad take longer to obtain than anyone expects.

Prepare your testimony

You will be questioned in detail about dates, places, and events, usually by the Board member first. Go through your story out loud with your lawyer more than once. Precision matters, but honest uncertainty is fine. If you do not remember a date, say so. Guessing, and then guessing differently the second time you are asked, is what sinks credibility.

What the hearing looks like

Most RPD hearings take about half a day, and many are held by videoconference. In the room, or on the screen, expect:

  • The Board member, who decides the claim and asks most of the questions
  • Your lawyer, who can question you after the member and make legal submissions
  • An interpreter, provided free of charge by the Board if you request one in advance
  • Minister's counsel, in the minority of cases where the government intervenes

Listen to each question, answer what was asked, and take your time. Ask for a break if you need one. Members expect claimants to be nervous. They do not expect them to be evasive.

Get counsel early

You are allowed to represent yourself, but the legal definitions, the disclosure rules, and the questioning are hard to manage alone while you are also the witness. A refugee lawyer will build the documentary record, prepare you to testify, and make the argument that ties your facts to the definition. In Ontario, Legal Aid Ontario funds refugee representation for claimants who qualify financially, so do not assume counsel is out of reach.

If your hearing has been scheduled, or you are deciding whether and when to claim under the new rules, contact us and we will tell you where your case stands.

  • For newcomers
  • Step-by-step guide
  • Evidence & documents

This article is general information, not legal advice, and does not create a solicitor-client relationship. It is current as at its publication date and is not revised as the law changes. For advice on your specific situation, book a consultation or call 416-639-0887.

Caleesis Telesh, Founder & Principal Lawyer
Written by
Caleesis Telesh
Founder & Principal Lawyer

LL.B.B.A., York UniversityMember, Law Society of Ontario

Talk it through

Have a immigration matter of your own?

Every file turns on its own facts. Bring yours to a consultation and leave with a read on your position, not a brochure.

More on immigrationConsultations in eight languages
Your counsel
  • Caleesis Telesh
    Founder & Principal Lawyer
  • Shaneisha Mattis
    Foreign Trained Lawyer
  • Diego Herrera
    Internationally Trained Lawyer
  • Daniel Osei
    Student Legal Assistant
The person reviewing your matter is the person who answers your call. Meet the team →
Paid one-hour consultationRates set out in writing before work beginsCounsel in eight languagesSaturday by appointmentReplies within one business day
More about the firm
Hours
Telesh Law Firm Professional Corporation is open Monday – Friday 9:00 AM – 6:00 PM. Saturday by appointment. Sunday closed. Consultations are booked in advance; walk-ins are not seen without an appointment.
Offices
Telesh Law Firm has two offices: the Scarborough office at 1585 Markham Road, Scarborough, ON M1B 2W1, and the Mississauga office at 2960 Drew Road, Unit 139, Mississauga, ON L4T 0A5. Call 416-639-0887 or 416-299-8088, or email tlf@teleshlawfirm.ca.
Consultation and rates
Telesh Law Firm offers a paid one-hour consultation: a full review of your matter with a lawyer, so you leave knowing where you stand and what your options are. Rates for the work that follows are set out in plain language before any work begins.
Response time
A member of the team responds to consultation requests within one business day. For an urgent matter, call rather than write.
Languages
Counsel is available in eight languages: English, Hindi, Urdu, Farsi (Persian), Punjabi, Spanish, and Tamil.
Courts
Telesh Law Firm appears in the Ontario Court of Justice, the Superior Court of Justice, and Small Claims Court in Toronto and across the Greater Toronto Area.
Licensing
Telesh Law Firm Professional Corporation is a member of the Law Society of Ontario. Caleesis Telesh, Founder & Principal Lawyer, is an Ontario licensed lawyer. The firm is also a member of the Canadian Bar Association, Criminal Lawyers' Association, Canadian Immigration Lawyers Association, and Durham Region Law Association.
Clients from
Clients come to Telesh Law Firm from the Greater Toronto Area, including Scarborough, Mississauga, Toronto, Brampton, Milton, Newmarket, Oshawa, Barrie, Guelph, Hamilton, and Bracebridge.
Speak with counsel

Book a consultation.

Consultations available in eight languages.